Review a supermarket? Are you mad? No, this place deserves special mention, read on, but not on a delicate stomach…
So you’re in Gorey or Courtown for the weekend of relaxation. Pajamas in the afternoon and slabs of Royal Dutch are the order of the day. You spot a break in the clouds! It’s time for a Bar B Que!
Do you opt for the following (Kebabs and chicken in a nice marinade)?
No! You’re in the Sunny South East and it’s down to Tesco for Burgers!
You’ve walked the few miles from Courtown, dodging the odd Impreza and souped up Renault Megane, the hangover induced by that last round of West Coast Cooler the night before screaming for grease.
You get into Tesco, pick up a packet of burgers and a disposable BBQ, you hitch back to the mobile home, fireup the BBQ, kill 70 wasps and what’s this?
THE BURGERS ARE GREEN! HOW CAN THIS BE!!!!???!!
Oh wait: It’s the end of August and the burgers went off the previous June. Nice!
Back to Tesco the next day to complain (and to alert the management to a potential public health risk). Meet the customer service people. Ask to talk to the manager. Kept standing around with a bag of green burgers for 25mins. No one comes. Back to customer service. ‘Oh the manager is having a HR meeting’ and ‘can’t see you now’. A little piqued: down to the back of the shop to investigate. Into the store room and what’s this? The reason the queue at the tills is usually 5 deep with 3 tills open: all the staff are hiding down here. Good for them, it’s badly paid anyway.
Manager is hiding in one of the side rooms. Shouting draws him from his layer. He tells me he was having an important meeting. I ask was it about selling meat that is 3 months past ‘use before’. Works out it wasn’t. I ask him how his priorities have changed. He takes an official complaint and I am somewhat mollified.
Later in the afternoon I get a call from tesco: more details collected and then: nothing, not even a normal coloured bag of burgers. They changed the manager. I’m not going to start the process again with the new one. I did my bit for public safety.
Here’s where the good food tips come in…There’s a farmers market on Sat 9 to 3pm in the neighbouring carpark. Eggs are cheaper, so is cheese. The meat from the Lamb and sausage guy is much better than Tesco and works out the same pound for pound. The Lebanese place does some great stuff, the veggies stand is good, and you can haggle with them.
And guess what? It’s all fresh, these people have reputations to think about after all.
5 responses so far ↓
1 redman85 // Jan 15, 2009 at 4:04 am
You are talking complete bull If you have a problem with the staff, products or managers please don’t post crazy topics and actually talk to a member of staff or management, you might be suprised
2 admin // Jan 15, 2009 at 2:15 pm
Read the post, I spoke to Tesco, no joy, hence the post.
Glad to see Tesco has such loyal ‘customers’, that will go around the defending them online.
3 Alphonse // Jan 28, 2009 at 9:19 am
redman85 are you Ezra from the movie Seven Pounds? You blind vegan virgin.
4 Scorilo // Jun 16, 2010 at 6:28 am
I had a pretty horific incident with Tesco Gorey myself, although usually the staff there is ususlly quite helpful and infinitelly ore polite than the sataff in Dunnes Stores.
This time in particular, I was doing a quick check out at the self service paypoints.
Out of nowhere, a little chubby fellow whearing a white stripy shirt and a badge, storms into the scene and grabs the french bread off the hands of the customer in front of me, and flings it into the air, with a demented gesture of an unvetted pub bouncer.
Then the chubby old fella, backed by his helpers wearing Tesco t-shirts, shouts at the guy “GET OUT of here, never come here again!!!” and proceedes at pushing him out of the premises.
Stunned in total shock, I was now expecting the exact same to happen to me! !!! Somewhat intimidated and already in state of defense, I was -at this stage- assesing the numbers of the Tesco guys in my proximity, thinking that, if needs by, I should fight back.
Luckily, it didn’t happen, and in a matter of seconds, with no explanation, everything was as quiet as in the begining, all Tesco hench men vanished.
I asked a female staff who was the bullying little chiuawa, in the white stripy shirt, she just smiled, and no answer.
When he came back, I already finished paying for my purchases. I went to him and I asked if this is common procedure in Tesco Ireland Ltd.
Very aggresively, he replied, “What is your problem? Were you with that lad? He stole goods worth 9 thousands euro.” (I reckon he must have had huge pockets).
When I asked his name, he arrogantly only showed my his badge with a number on and nothing else. Than he kept repeating “Good bye! Good bye! Good bye!” while insistingly pointing me out of the shop.
Furthermore I went a the Custome Care desk, requesting to meet the manager of the shift. Eventully she came over, took my story, promised to get back to me on this.
Never heard anything back. It’s only Tesco, what can one expect.
However, to me now, Tesco equivalates to a horrible intimidating attitude and the lowest of the low customer care, if anyone would be stupid enough to call it that way.
Word of advice: next time you are heading to Tesco, make sure your martial arts skill are up to to scratch, you’d be surpised how handy they may come in.
5 Undercover Brother // Aug 12, 2010 at 8:06 am
They tend not to get back to you, I can vouch for that. I can theorise why the bread had to be thrown into the air though. It could have been several weeks past edible and as hard as a rock. Obviously the security guard was just making sure it wasn’t used as a weapon against him
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